Streamline Guest Communications With Our Best-in-class Unified Inbox

Centralize all guest communications, including inquiries and messages from Online Travel Agencies (OTAs), on a single platform.

Centralized Inbox

Mashvisor's Unified Inbox is the perfect tool for organizing all of your business communications in one easy-to-access place

Fully Automated Q&A

Use Airbnb's auto-reply or our automated messages to automatically upsell or respond to specific questions

Instant Communication

The Unified Inbox allows vacation rental owners and managers to reply to all property inquiries within seconds

Advanced Message Templates

Easily prepare standard message templates to increase your efficiency

How Does Unified Inbox Work?


Integration and Centralization


Automated Sorting and Response


Real-time Interaction and Management


Conversation Tracking and Analytics

Simplify Your Inbox (And Your Life)

You won't overlook a guest inquiry from any booking platform or neglect to respond to a guest's message or email ever again. The top-tier unified inbox, effortlessly stays connected with Airbnb,, Vrbo, and your personal direct booking website.

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    Shave Hours Off Your Workday

    Eliminate the hassle of switching between accounts. With a single login, you can view all communications instantly. Combine our templates with Airbnb's saved message feature to quickly address frequent guest inquiries by inserting pre-saved responses directly into your conversations.

    Gain additional time savings through automated messages for every booking, leveraging Airbnb's auto-reply feature or similar tools, and utilize automated messaging to promote upsells. Smart tags automatically fill in recognized information, ensuring you never mistakenly input the wrong guest's name.

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      Be Super Organized

      Overwhelmed by guest communications? Fear not. You can now easily sort them according to priority, bookings, inquiries, channels, and more, for convenient access. With a single click, you can view all unread messages or those containing new reservation requests.

      Delegate different conversation threads to various team members to significantly enhance your vacation rental business's efficiency.

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        Boost Guest Satisfaction With Speedy Replies

        Reply to multiple guest messages and access their booking details directly from your Mashvisor's Unified Inbox while messaging.

        This enables you to immediately answer their questions, ensuring no guest is left waiting for a response. You'll consistently impress them, earning their trust and their business.

        Mashvisor enhances guest communication by offering the capability to send WhatsApp messages and SMS directly to your guests from a single, centralized dashboard.

        Employ our technology to warmly greet your guests and share essential information like the rental agreement, house rules, or directions to your property.

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          Side-by-Side Reservation Details

          Our sidebar display of guest and booking details provides you with the necessary information to swiftly and precisely respond to guest messages, eliminating the need to sift through numerous tabs.

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            FAQ about Mashvisor’s unified inbox

            Mashvisor's property management inbox enables you to receive messages from any Online Travel Agency (OTA) linked to your website through an API connection. The OTAs compatible with this connection include Airbnb, Vrbo, and

            Streamline Communication With All Your Guests in One Place

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