Are you looking for the right vacation rental software for your Airbnb rentals? Compare Hospitable vs Guesty to find which one suits you best.
As a short term rental property manager, investing in the right vacation rental platform can help you streamline your processes and improve your revenue potential. Two of the most commonly used short-term rental management software are Guesty and Hospitable. Both offer different features that may be useful for your vacation rental business.
Table of Contents
- Overview of Hospitable
- Overview of Guesty
- Comparative Analysis
- Choosing the Right Platform for Your Needs
- FAQs
Choosing the right property management software can help you target your desired audience, optimize your bookings, and boost your Airbnb ROI. It can also help streamline your daily operations, making your experience smoother. Moreover, you will get insights about your vacation rental competitors so you can strategize properly for more profitability.
To know which platform is most suitable for you, it’s important to compare the benefits and drawbacks of Hospitable vs Guesty. In this article, we will delve deeper into the features of both vacation rental platforms, including their similarities and differences.
We will also look at their pricing plans to help you decide which is the most cost-effective platform, depending on your needs. Moreover, we will provide insights to help you choose the best vacation rental software for your Airbnb business.
Overview of Hospitable
Among the many platforms available for short-term rental management, Hospitable is one of the most common options among vacation rental owners and property managers.
Key Hospitable Features
Hospitable offers automation features that streamline various aspects of rental management. Here are the Hospitable features that you need to know:
- Guest Communication: Enables communication between hosts and guests.
- Unified Inbox: Centralizes all guest messages and inquiries in one location.
- Channel Manager: Coordinates listings across multiple platforms.
- Team Collaboration: Allows team members to work together properly on guest-related tasks and issues.
- Task Management: Organizes and prioritizes tasks related to guest accommodations and maintenance.
- Analytics and Reporting: Provides insights into occupancy rates, revenue, and other key metrics.
- Manual Reservation: Allows hosts to input reservations received through other channels manually.
- Direct Booking Websites: Facilitates bookings directly through the host’s own website or platform.
- Double Booking Protection: Implements measures that claim to prevent accidental double bookings. It also aims to minimize disruption for guests and hosts.
- Pricing Sync: Claims to provide consistent pricing across all booking platforms.
- Review Management: Aims to provide a streamlined process of managing and responding to guest reviews.
- Smart Locks integration: Integrates with smart locks.
In addition to the above-mentioned features, Hospitable also facilitates integration with other platforms and services commonly used in the hospitality industry. Through the said integrations, the system hopes to provide seamless synchronization of data and operations across multiple platforms, ultimately optimizing management processes.
Here are a few of the available Hospitable integrations:
- Airbnb
- VRBO
- Booking.com
- PriceLabs
- Beyond
- Wheelhouse
- August
- Turno
- Autohost
- Stayfi
- Alertify
- Superhog
- Yale
- Cleanster.com
- Charge Automation
- Minut
- Rankbreeze
- Rategenie
- Buoy
- DPGO
- Dack
- Resort Cleaning
Pricing Structure of Hospitable
Another aspect we must look at to determine whether Hospitable is the right platform for your real estate investing needs is its pricing structure. Knowing the pricing of Hospitable vs Guesty can also help you decide which one is more cost-effective, helping you choose the more suitable real estate software for your business.
The pricing structure of Hospitable is quite simple—you pay a fee based on the number of properties you manage. It comes with a starting rate of $40 per month for up to two properties. It also offers a 14-day free trial, and then you pay the base flat fee to cover two vacation rental properties.
Note that the more vacation rental investment properties you manage, the higher the monthly fee will be. If you own 99 or more properties, you’ll need to contact the platform for a custom rate. However, you can opt to pay only for Airbnb rentals that were booked in the past 30 days.
Hospitable also offers a direct booking add-on, where you can use the website builder templates or booking widgets into your existing website. The add-on fee starts at $2 per property per month, depending on your chosen plan and the number of properties you own or manage.
Overview of Guesty
Like Hospitable, Guesty offers a platform for property management automation that features Airbnb tools that may be useful for your vacation rental management. Guesty claims to manage and automate your day-to-day operations in one platform.
Key Guesty Features
Guesty provides tools for managing bookings, communication, and property listings. When comparing the features of Hospitable vs Guesty, it’s important to check where the two platforms are similar and where they differ.
Here are the Guesty features that you need to know:
- Analytics: Provides data and insights on property performance and booking trends.
- Automation tools: Offers features to automate repetitive tasks.
- Channel manager: Allows management of listings across multiple platforms from one dashboard.
- Direct reservations: Enables guests to book directly through the property’s website.
- Guesty CRM: Provides a customer relationship management system tailored for property management needs.
- Mobile management app: Allows property managers to handle tasks on the go using a mobile application.
- Marketplace: Connects property managers with third-party service providers.
- Multi-calendar: Displays bookings and availability across multiple properties in a single view.
- Multi-unit management: Facilitates management of multiple properties under one account.
- Open AI: Incorporates artificial intelligence capabilities for enhanced functionality.
- Payment solutions: Offers payment processing solutions for bookings.
- Unified inbox: Centralizes communication from various booking platforms into one inbox.
- Revenue management: Provides tools and strategies that aim to optimize pricing and maximize revenue.
Guesty Add-On Features
Guesty also offers customization options and more online property management tools so property managers can tailor the platform to their specific needs at an added cost. Here are some of them:
- Guest communication services: Provides support for communication between hosts and guests.
- Damage protection: Offers protection plans to cover potential damages caused by guests during their stay.
- Guesty Capital: Provides access to financing options for property management-related expenses or investments.
- Guesty Locks Manager: Facilitates the management of smart locks for property access control and security.
- Guesty PriceOptimizer: Utilizes Airbnb data analysis to suggest pricing strategies.
- Guesty Ultimate: Offers an enhanced version of the Guesty platform with additional features and support options.
- Guesty Websites: Enables property managers to create and customize their own booking websites for direct reservations.
- Guesty Pay: Provides a payment processing solution integrated with the Guesty platform.
Pricing Structure of Guesty
You also need to compare Hospitable vs Guesty pricing to know the right vacation rental management software for you. Guesty comes with three subscription tiers, each with different rates and inclusions, as follows:
- Lite: Starts at $16 per month, ideal for property owners with one to three listings. It includes the following features:
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- Integration with Airbnb, Booking.com, and Vrbo
- Direct reservations
- Unified Inbox
- Multi-Calendar
- Task management
- Payment solutions
- Mobile Property Management app
- Booking website
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- Pro: Best for those with four to 199 listings. You need to contact Guesty to get a quote, depending on the number of properties you own. The Pro features include:
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- All Lite features
- Guesty Distribution Hub
- Advanced direct booking capabilities
- Multi-Unit Management
- Guesty Accounting
- Revenue Management
- Guesty CRM
- Owners Portal
- Advanced Analytics
- Open API
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- Enterprise: Tailored for those with 200 or more properties. You also need to contact the platform for a customized rate. The Enterprise plan includes the following features:
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- All Pro features
- Enterprise-grade features and automation
- Customized tech-stack
- Enterprise-grade security
- Personalized onboarding
- Advanced reporting and customized analytics
- Premium support
Note that the following features are value add-ons for all subscription plans (however, rates are not disclosed):
- Custom Website Builder
- Guesty PriceOptimizer
- Trust Accounting
- Advanced Analytics
- Damage Protection
- Guesty Capital
- Guesty Locks manager
- Guest Communications Services
Comparative Analysis
When comparing Hospitable vs Guesty, you need to compare their features and performance in the market to know which one would work best for your needs.
Features Comparison
When you compare Guesty vs Hospitable in terms of ease of use and intuitiveness, Hospitable provides more straightforward features. This may be valuable to users new to property management software. Guesty, on the other hand, comes with more extensive features for larger property management companies handling more listings.
When it comes to the quality and availability of customer support options, Guesty offers blog posts, reports, events, marketplace, FAQs, and video guides. It also offers customer support services through various channels to assist property managers. The services typically include a support team, 24/7 assistance, email support, and phone support.
In contrast, Hospitable’s resources are limited to blogs and a support center with guides for certain services and features. Its customer service options include email support, phone support, online chat support, and community forums.
Performance in the Market
Here are the average ratings for Hospitable vs Guesty (found in different review sites):
For Guesty, users note that it is generally easy to learn. According to Hospitable reviews, users appreciate the features that add value to vacation rental management. But while both platforms help enhance the user experience in property management, glitches could be unavoidable.
Also, even though both platforms are quite popular in the market, there are other alternatives that offer more robust features that will be more valuable for your investment.
Choosing the Right Platform for Your Needs
When choosing between Hospitable vs Guesty, it’s important to determine your unique needs first to know which features will work best for you. Here are the things that you need to do to know which Airbnb property management platform is the most suitable for you:
Assessing Your Property Management Needs
Before selecting a platform, it’s crucial to assess your property management needs thoroughly. While both Guesty and Hospitable offer tools that can cater to various property management needs, they are not one-stop shops that will help you throughout your investment journey.
The best option for you is Mashvisor, which offers a range of features tailored not only to property managers but also to real estate investors. You can access the Property Marketplace, where you can search and browse listings for sale, as well as robust analytics, automation tools, and direct booking capabilities. These tools ensure efficient and streamlined operations.
Mashvisor’s Property Marketplace
Matching Features to Your Business Model
Consider how well each platform’s features align with your business model. Both Hospitable and Guesty provide a wide range of features that can help with your Airbnb management. However, some of the features may be redundant, and you may not need all of them.
Mashvisor, on the other hand, stands out with its user-friendly interface, advanced analytics, and other beneficial Airbnb tools. These features empower property managers and owners to maximize occupancy and revenue.
For vacation rentals, specifically, Mashvisor features Market Insights that help you understand the trends and your competitors. It also comes with Airbnb dynamic pricing, along with a smart calendar to automate and synchronize your rental rates efficiently.
Consideration of Budget and ROI
Budgetary considerations play a significant role in choosing the right platform. For Hospitable and Guesty, the pricing structures usually consider the number of your listings. Also, not all features are available in all plans, and you will need to pay more if you need to use more tools.
Mashvisor offers competitive plans with transparent pricing structures, ensuring affordability without compromising essential features. Additionally, Mashvisor’s focus on maximizing return on investment through data-driven insights and revenue optimization tools makes it the best choice for property managers looking to maximize profitability.
Conclusion
When comparing Hospitable vs Guesty, both platforms offer unique features and capabilities designed to streamline property management operations.
However, Mashvisor stands out as a comprehensive solution tailored to the needs of property managers and vacation rental owners. With advanced analytics, property search options, market insights, dynamic pricing, and smart calendars, Mashvisor provides the tools needed to succeed in running a vacation rental business.
Selecting the right platform is a critical decision that can significantly impact your property management success. Take the time to carefully evaluate your options and choose the platform that best meets your unique needs and objectives.
Frequently Asked Questions
Who Is Guesty for?
Guesty is designed for property managers, hosts, and vacation rental operators who manage short-term rental properties across various booking platforms. Whether you’re managing a single property or multiple units, Guesty offers tools and features to automate daily tasks and help individuals and businesses in the short-term rental industry.
Can Guesty Integrate With Third-Party Services and Tools?
Yes, Guesty offers integrations with various third-party services, such as smart locks, payment processors, and dynamic pricing tools to enhance property management capabilities.
Is Hospitable Suitable for Managing Multiple Properties or Just Single Units?
Hospitable is designed to accommodate property managers managing both single units and multiple properties.
Does Hospitable Provide Training or Onboarding Assistance for New Users?
Yes, Hospitable may offer training sessions, webinars, or onboarding resources to help new users get started with the platform and maximize its functionality.
In Which Languages Can Guesty Communicate With Guests and Third-Party Services?
Presently, Guesty only provides support in English.